Privacy Policy

What information do we collect?

When making a purchase on our store, we collect personal information you give to us such as your name, email address and address.

 

What do we do with your information?

We use this information to:

Personalise and optimise your user experience- this can be through email marketing only upon your approval.

Improve our customer service- your information helps us better understand your needs and how we can cater to them.

Improve our website- you may leave us feedback which enables us to tailor our strategy and website based on the needs of our customers.

To process transactions- this may be in the form of updates on your order status shipping or product related information.

 

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

 

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at tokalenejewels@gmail.com

 

How do we protect your information?

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

Do we disclose information to third parties?

We do not sell, trade or transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in the operation of our website or servicing you. These third party websites such as payment gateways have their own privacy policies. For these providers, we recommend that you read their privacy policies so you can understand the manner in which these providers will handle your personal information.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

 We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect others or our rights, property, or safety.

 

Are cookies enabled on your site?

Yes, we use cookies to help us remember and process the items in your shopping cart. Please note that you will be asked for permission first and then you may accept or decline.

 

Changes to our privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated.

 

Your consent

By using our site you consent to our privacy policy.

 

Questions & Contact information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at tokalenejewels@gmail.com