Tokalene Jewelry

Libra Double Color Vintage Ring

Regular price £19.99 Sale price £12.99

Item Type: Rings
Fine or Fashion: Fashion
Brand Name: EKUSTYEE
Shape\pattern: Geometric
Occasion: Party
Surface Width: 12mm
Setting Type: None
Compatibility: All Compatible
Style: Trendy
is_customized: Yes
Metals Type: Zinc Alloy
Rings Type: Cocktail Ring
Material: Metal
Gender: Men
Model Number: stone rings
Function: fashion

A FAQ page dedicated to answering all questions you have about our Jewelries & Accessories range. Every question you could think of before making up your mind to buy an essential Accessory we've got it covered here!

1. Shipping Questions~

 Where will my items be shipped from?

We reserve the right at Tokalene Jewelry to ship from multiple locations. We cater to clients both domestically and internationally as such our logistics has to be flexible to ensure continuity of operations. Depending on the product logistic and supply chain, we may ship from our multiple supplier warehouses locally or internationally. Find out more about our shipping policy here.

 How can I check my shipping address?

By default, the last used shipping address will be saved into to your Tokalene Jewelry account. When you are checking out your order, the default shipping address will be displayed and you have the option to amend it if you need to.

2. Policies Questions~

 Do you accept returns?

If you are not completely in love with your new online purchase, we will gladly exchange or return within 14 days of the receipt of your order.

To make an exchange or return, simply email us at info@tokalene-jewelry.com with subject line: “Return Request” and include the following information in the body: 

Full Name
Today’s Date
Mailing Address
Email Address
Phone Number
Order Number
Date Order Received
Name of Item
Reason For Return
Type of Return Requested (Exchange, Refund or Store Credit)

Once we receive your email and approve request, we will give instructions on returning your merchandise. All shipping charges are non-refundable.


3. Payment Questions~

What payment methods do you accept?

We accept all major credit cards, debit cards and PayPal Checkout.

4. Delivery Questions

What Happens If There's been a delivery mishap to my order? (DAMAGED OR LOST DELIVERY)

We take such matters very seriously and will look into individual cases thoroughly. In the event of a damaged Jewelry received, we will require photo proof of the affected Jewelry and your D.O (Delivery Order) in order for us to investigate and review before a decision is made to re-send the Jewelry to you at no cost, subject to availability. In light of this,email us at info@tokalene-jewelry.com