Brand Name: HENGSHENG Metals Type: Copper,Gold Plated Gender: Women Necklace Type: Chokers Necklaces Style: Classic Chain Type: Link Chain Material: Pearl Pearl Type: Freshwater Pearls Pearl Shape: Baroque Model Number: cpxlblkz009mix Shape\pattern: Square Pendant Size: No Pendant Head Compatibility: All Compatible Item Type: Necklaces Fine or Fashion: Fashion Function: Gift Pearl information: Baroque pearls Pearly size: 9-10mm Pearl color: White pink purple mix color Pearl Shape: Irregular round Necklace material: Copper with gold plated Wear the season: Spring Summer Autumn Winter Occasion: Party, Wedding, Work ... Necklace Long: 45cm Package: Opp bag with jewelry box Is-Customized: Yes
A FAQ page dedicated to answering all questions you have about our Jewelries & Accessories range. Every question you could think of before making up your mind to buy an essential Accessory we've got it covered here!
1. Shipping Questions~
Where will my items be shipped from?
We reserve the right at Tokalene Jewelry to ship from multiple locations. We cater to clients both domestically and internationally as such our logistics has to be flexible to ensure continuity of operations. Depending on the product logistic and supply chain, we may ship from our multiple supplier warehouses locally or internationally. Find out more about our shipping policy here.
How can I check my shipping address?
By default, the last used shipping address will be saved into to your Tokalene Jewelry account. When you are checking out your order, the default shipping address will be displayed and you have the option to amend it if you need to.
2. Policies Questions~
Do you accept returns?
If you are not completely in love with your new online purchase, we will gladly exchange or return within 14 days of the receipt of your order.
To make an exchange or return, simply email us at email@example.com with subject line: “Return Request” and include the following information in the body:
Full Name Today’s Date Mailing Address Email Address Phone Number Order Number Date Order Received Name of Item Reason For Return Type of Return Requested (Exchange, Refund or Store Credit)
Once we receive your email and approve request, we will give instructions on returning your merchandise. All shipping charges are non-refundable.
3. Payment Questions~
What payment methods do you accept?
We accept all major credit cards, debit cards and PayPal Checkout.
4. Delivery Questions
What Happens If There's been a delivery mishap to my order? (DAMAGED OR LOST DELIVERY)
We take such matters very seriously and will look into individual cases thoroughly. In the event of a damaged Jewelry received, we will require photo proof of the affected Jewelry and your D.O (Delivery Order) in order for us to investigate and review before a decision is made to re-send the Jewelry to you at no cost, subject to availability. In light of this,email us at firstname.lastname@example.org